| | | | | | | 1. Telesales Executive (TSE)----电话销售主管(申请EP或SP ,根据学历) 2. Customer Service Officer (CSO)---客户服务专员 (申请EP或SP ,根据学历) | | 1. 可以验证的本科学士学位或以上学历; 2. 很流利的英文沟通能力; 3. 至少2年相关工作经验、中国移动或电信等客户服务及电话服务经验、大型公司（如DELL电脑、银联等）电话销售或电话客服中心工作经验; 4. 如果有在银行电话服务中心或金融机构的电话销售、电话客服经验, 或保险业\ 服务业电话客服经验更好! | | Telesales Executive (TSE) Responsibilities
- Attend to enquiries through the hotline, ensuring that all sales enquiries are handled promptly
- Identify sales opportunities for cross/up-selling of products
- Follow up on enquiries and promote direct business product activations
- Conduct outbound phone calls to policyholders to market products and services
- Generate direct sales through the internet, phone or fax
- Undertake any other duties or projects as assigned by the supervisor or Head of Section
Customer Service Officer (CSO) Responsibilities You will be part of an award-winning and hi-tech contact centre that handles all enquiries from various channels. You will provide excellent service and deliver solutions that exceed customers' expectations.
- Handle first level enquiries and transactions via phone, email, sms, fax, and VOIP
- Record all communication transpired into CRM system promptly
- Record activity type following each enquiry for statistics collation
- Generate leads by actively promoting organisation’s products
| | | | 职位1：有销售奖励； 职位2： Skill based allowances, single product trained is $50/mth. Dual product $150 and triple product $300 Shift allowances KPI incentives up to $300 | | 职位1：每周5天，早上8：30-下午5：20； 职位2：5天轮班 | | | | | | | | 865356023400 QQ2624692493 |
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